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Customer Service
Guys & Dolls Hair Co. is all about you. We aim to provide you with the highest standards of service &personal care, in the most professional environment so you will return & recommend us again & again.
 
Service Guarantee
We offer a 100% guarantee on all services within 7 days after they were performed. You may book a redo appointment at any time within the first week. Corrective color usually requires more than one service to achieve desired results. A stylist will determine all guarantees, Because of the nature of home coloring products, we cannot guarantee color services if the client has previously had color done out of our salon.
 
Referral Program
We are confident that you will enjoy your experience at
Guys & Dolls Hair Co. & we want you to share your experience with your friends and Family. For this reason, we are delighted to offer referral incentives to our valued clients
 
Cancellations
Because your salon services are reserved for you, we ask for a
24 hour notice cancellation. This is as a courtesy to the staff member & so we may accommodate the needs of other clients. However, we understand that emergency situations do arise & we will accommodate you in any way we can.

 











Accommodations
We ask that you arrive on time for your appointment. If you are late, we will try to accommodate you, but cannot promise you your full appointment time.
 
Children
Children are more than welcome to take advantage of all the services we offer. For their safety, please take necessary responsibility for them while they are in the salon, as courtesy to others.
 
Product Returns
We offer a 100% satisfaction guarantee on all of our products. If you decide that it is not the right product for you & provided that 1/2 the original amount of the product is unused, we will gladly take it back & exchange it for another product. No cash or credit card refunds. Exchanges only.
 
Gift Cards
Gift cards are non-refundable. You must present any gift cards at the time of service. They can be redeemed for product & services only & may not be used for gratuities. Gift Cards have a 1 year expiration date from the date of activation, unless otherwise stated.
 
Checks
There will be a $30.00 charge for any returned checks.
 
Right of Refusal
We reserve the right to refuse any service to anyone. This includes, but not limited to, frequently missed appointments & infectious diseases.
 
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